Bookings

Monitor active and completed flight bookings, cancel bookings, and export VATSIM compliance reports.

Staff
Last verified: February 8, 2026

The Bookings page gives staff a read-only view of all flight bookings in the Virtual Airline. From here you can monitor live and completed flights, view booking details, cancel bookings, and export VATSIM VA Partner compliance reports.

Accessing Bookings

In Orwell, go to Flight Centre → Bookings. You need the Can See Flight Centre - Bookings permission.

Predefined Views

The bookings table has four predefined views to quickly filter what you see:

View

What It Shows

Default (Live)

Active bookings — in progress or booked for the future. No PIREP filed, not cancelled.

Complete & Cancelled

Bookings that resulted in a PIREP or were cancelled by the pilot, staff, or system.

Complete with PIREP

Only bookings that have a PIREP filed against them.

Online Bookings

All bookings where the network is not Offline (VATSIM, IVAO, etc.).

Table Columns

The table shows key booking information by default. Use the column toggle to show or hide additional columns.

Default columns: ID, Route ID, Pilot Username, Pilot Name, Fleet Code, Callsign, Departure, Arrival, Network.

Additional columns: Fleet Name, Aircraft Registration, SimBrief OFP, Departure Stand, Arrival Stand, Flight Number, Altitude, Cost Index, Departure Time, Arrival Time, Type, Passengers, Cargo, Created, Cancelled, Valid To, Has PIREP.

Filtering

Beyond the predefined views, the table supports advanced filtering:

  • Live / Cancelled toggle — switch between active bookings, cancelled/completed, or both

  • Date filter — filter by cancellation/completion date

  • Column search — search by callsign, flight number, departure, arrival, or network

Viewing a Booking

Click the view icon on any booking to see its full details. The booking view displays:

  • Booking details — departure/arrival airports, callsign, flight number, passengers, cargo, type, network, altitude, cost index, booking time, and cancellation time

  • Pilot information — username, full name, rank, registration date

  • Aircraft — registration, name, fleet code, fleet name

  • Route — route ID, route callsign, route flight number

  • Network Connections — for bookings flown on VATSIM with a PIREP filed, shows detected network connections including callsign, flight plan status, departure/arrival, and connect/disconnect times

Actions

The booking view header provides quick actions:

Action

Description

Cancel Booking

Cancels the booking and all subsequent bookings by the same pilot. Only available for live bookings. Blocked if the pilot has position reports within the last 5 minutes (still actively tracking).

View Pilot

Opens the pilot's Orwell profile page.

View PIREP

Opens the associated PIREP review page. Only shown when a PIREP exists for this booking.

Booking Expiry

Bookings automatically expire after a validity period (default 24 hours). You can change this at Settings → Booking & Dispatch. Diversions can have a separate, shorter validity period.

Booking Types

Each booking has a type copied from the route it was booked on:

  • Scheduled, Cargo, Charter, Training, Repositioning, VFR, Jumpseat

VATSIM VA Partner Compliance Export

VATSIM requires Virtual Airline Partners to demonstrate a minimum level of activity. The compliance export produces a privacy-conscious CSV with the minimum data required for verification.

Click VATSIM VA Partner Compliance Export in the table header to generate the report. The export:

  • Covers the last 90 days

  • Targets 60 flights from 20 or more different pilots

  • Only includes flights made on VATSIM with a filed PIREP

  • Validates that pilots were connected to the VATSIM network for at least 50% of flight duration

  • CSV contains only: Pilot ID, Callsign, Departure ICAO, Off-Blocks Time, Arrival ICAO, Landing Time

VATSIM ID Required

For flights to appear in the export, pilots must have their VATSIM ID entered in their User Settings. Without it, network connectivity cannot be verified.

Webhooks

Bookings trigger webhook events if configured:

  • booking.created — fired when a pilot makes a new booking

  • booking.cancelled — fired when a booking is cancelled (by pilot, staff, or system expiry)

Related

  • PIREPs — review PIREPs filed against bookings

  • Liveries — approve or reject aircraft liveries detected during flights

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