General Settings

Core airline configuration — name, timezone, support details, maintenance mode, and feature modules.

Staff
Last verified: February 20, 2026

General Settings cover the foundational configuration of your Virtual Airline — identity, support details, maintenance mode, and which vAMSYS features are enabled. These are typically the first settings you configure when setting up a new airline.

Accessing General Settings

In Orwell, go to Settings → Basic and Settings → Modules. You need the Can See Airline Settings permission.

Basic Settings

Core identity and support configuration for your airline.

Field

Description

VA Name

Read-only. Set during your application. Can only be changed by Team vAMSYS via a support ticket.

Slogan

Shown on login/register pages and the Select VA page. Maximum 250 characters.

Website

Your VA homepage URL. Used in emails and across vAMSYS. Must start with https:// and end with TLD — no trailing slashes.

Timezone

Controls when statistics roll over and when scheduled actions run (activity checks, leaderboard updates, etc.).

Pilot Support Email

Used as the reply-to address on system emails sent to pilots.

Pilot Support URL

Link to your support system. If set, appears in Phoenix navigation.

Maintenance Mode

When enabled, pilots cannot access Phoenix. They see a maintenance message instead. Staff can preview the maintenance page via a link shown next to the toggle.

Use the rich text editor to customise the maintenance message — explain why Phoenix is unavailable and when you expect it to return.

Modules

Modules control which major vAMSYS features are enabled for your airline. Disabling a module hides it from both staff and pilots.

Systems

Toggle

What It Enables

Enable Activities

Activities system — events, tours, rosters, community goals, and community challenges.

Enable NOTAM

NOTAM system for publishing notices to pilots.

Claims System

Allows pilots to submit a claim for hours and points if they were unable to track their flight via ACARS. When enabled, an optional Claim Message can be configured — this text is shown to pilots in the claim modal.

Enable Route Changelist

Shows a Route Changes section in Phoenix where pilots can see upcoming and ending routes.

Enable Marketing

Enables a marketing email opt-in for pilots. When active, pilots can subscribe to receive marketing communications from your airline.

Activity Type Names

Rename activity types displayed in Phoenix. Three sections are available:

  • Activity Names — Event, Focus Airport, Tour, Roster

  • Community Activity Names — Community Goal (singular/plural), Community Challenge (singular/plural)

  • Roster Names — Curated Roster (singular/plural)

Custom Names Apply Everywhere

Custom names replace the defaults everywhere in Phoenix: navigation, page titles, tabs, and filter labels.

Leaderboard

Toggle

Description

Enable Leaderboard

Main pilot leaderboards.

Hub Leaderboard

Leaderboards per hub.

Online Leaderboard

Leaderboards for online network flights.

Split Online Leaderboard

Separate leaderboards per network. Only visible when Online Leaderboard is enabled.

Online Leaderboard Networks

Choose which networks to include: Offline, VATSIM, IVAO, POSCON, PilotEdge, FSCloud.

Badges

Toggle

Description

Enable Badges

Enables the badge system.

Show Badges in Phoenix

Makes badges visible to pilots and starts awarding them.

Badge Name

Custom name for badges (e.g. "Awards"). Shown in Phoenix navigation.

Hangar

Toggle

Description

Enable Hangar

Enables file storage for staff.

Make Hangar Public

Makes files available to pilots.

Hangar Name

Custom name (e.g. "Downloads", "Resources"). Shown in Phoenix navigation. Maximum 240 characters.

Permissions

Permission

Grants

Can See Airline Settings

Access to Basic Settings and Modules pages

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