Hubs

Define starting locations for new pilots, group airports into regions, and enable hub-based leaderboards.

Staff
Last verified: January 29, 2025

Hubs define starting locations for new pilots and can be used for hub-based leaderboards when enabled. Each hub contains one or more airports that pilots can select when joining your airline.

Creating Hubs

In Orwell, go to Operations → Airports → Hubs.

Each hub needs:

  • Name: City, airport, or region (e.g., "London", "East Coast", "Europe")

  • Airports: One or more airports that form this hub

  • Default Hub: Whether new pilots are auto-assigned here

Default Hub

When enabled, all new pilots joining your airline are automatically assigned to this hub. If the hub contains multiple airports, one is selected at random as their starting location.

Only one hub can be default. Setting a new default clears the previous one.

If you have no default hub, new pilots must manually select their starting hub and location.

Pilot Hub Assignment

New pilots are assigned a hub in one of two ways:

  1. Automatic: If a default hub exists, pilots are assigned there with a random airport as their location

  2. Manual: Pilots select their hub during first Phoenix visit

Pilots can change their hub anytime via Phoenix → My Profile → Dashboard → Statistics card → Details.

Hub vs Location

Changing hub does not affect current location. A pilot in London can switch to New York hub without moving -they'll still need to fly or jumpseat to get there.

Editing and Deleting Hubs

You can rename hubs, change airports, or modify any settings freely. Existing pilot assignments remain unchanged.

Deleting a hub:

  • Unassigns all pilots from that hub

  • Does not change pilot locations

  • Does not force pilots to pick a new hub

Where Hubs Appear

Location

What's Shown

Phoenix → Airports

Hub badges on airport list

Phoenix → Dashboard

Pilot's current hub in statistics

Hub Selection

New pilots choose starting hub

Orwell → Pilots

Hub column with pilot counts

Tips

  • You need at least one hub - Without a hub, new pilots have nowhere to start.

  • Geographic naming - "London", "New York", "Southeast Asia" work well for international VAs.

  • Single-airport hubs - If each hub is one airport, pilot location equals hub location.

  • Multi-airport hubs - Useful for regions where multiple airports serve as valid starting points.

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