Alerts, NOTAMs & Notifications
Stay informed with VA alerts, NOTAMs, and manage your email notification preferences.
Your Virtual Airline uses several ways to keep you informed: alerts for quick announcements, NOTAMs for detailed notices, and marketing emails for news and events. This article covers where to find each one and what to do when you see them.
Alerts
Alerts are short banner messages from your VA staff. They appear on your Phoenix dashboard and may also appear in Pegasus. Think of them as quick updates — a line or two about something you should know.
Where Alerts Appear
Alerts display in the Alerts component on your Phoenix dashboard. Your VA controls where this component sits in the dashboard layout, so the exact position varies between Virtual Airlines. If your VA has also enabled alerts in Pegasus, you will see them there after selecting your airline.
Alert Styles
Alerts are colour-coded to signal their importance:
Info (blue) — General announcements, new features, or tips
Success (green) — Positive news, completed updates, or achievements
Warning (amber) — Upcoming changes, scheduled maintenance, or cautions
Danger (red) — Critical issues, service disruptions, or urgent warnings
Secondary (grey) — Low-priority background information
Alerts do not require any action from you. They are informational — read them and carry on.
System Alerts
In addition to alerts from your VA, vAMSYS itself may display certain automatic alerts:
New pilot alert — If you haven't filed a PIREP yet, you will see an info alert suggesting you check your account settings and network preferences.
PIREP needs reply — If one of your PIREPs requires a reply, a red alert links you directly to it. You need to respond before you can book another flight.
Activity grace warning — If your account is not meeting activity requirements, a red alert appears with a link to your profile for details.
vAMSYS announcements — Occasionally, Team vAMSYS posts platform-wide alerts about maintenance windows, new releases, or community activities. These are kept to a minimum.
NOTAMs
NOTAMs (Notices to Airmen) are longer, more detailed notices from your VA. Unlike alerts, NOTAMs have their own dedicated page, track whether you have read them, and some may require you to acknowledge them before you can fly.
Not All VAs Use This
NOTAMs are an optional module. If you do not see a NOTAMs page or widget, your VA has not enabled this feature.
Where to Find NOTAMs
NOTAMs appear in two places:
Dashboard widget — If your VA has added a NOTAMs component to the dashboard, it shows a summary table of recent NOTAMs. Unread NOTAMs are highlighted in amber; unread Must Read NOTAMs are highlighted in red. Click any row to open the full NOTAM.
NOTAMs page — The full NOTAMs list is available from Phoenix → NOTAMs. This page shows every active NOTAM with filters for priority, read status, and tags.
Reading a NOTAM
Each NOTAM in the list shows:
Priority — Low (blue), Medium (amber), or High (red)
Status — Must Read (red), Unread (amber), or Read (green)
Expiry — When the NOTAM stops being shown, or "Never" for permanent NOTAMs
Title — The NOTAM heading
Tag — An optional category label set by your VA (useful for filtering)
Click a NOTAM to read its full content. Regular NOTAMs are automatically marked as read when you open them — no further action needed.
Must Read NOTAMs
Some NOTAMs are marked as Must Read by your VA. These are important enough that you need to explicitly acknowledge them.
When you have unread Must Read NOTAMs:
You will be redirected to the NOTAMs page when you try to book or dispatch a flight
Open the NOTAM and read through the content
Click the Acknowledge button at the bottom of the NOTAM
Once all Must Read NOTAMs are acknowledged, you can proceed to book flights as normal
Cannot Book Flights?
If you are being redirected to the NOTAMs page every time you try to book a flight, you have unread Must Read NOTAMs. Look for entries highlighted in red with a "Must Read" badge. Open each one, read the content, and click Acknowledge.
Filtering NOTAMs
On the NOTAMs page, you can filter the list by:
Priority — Low, Medium, or High
Status — Must Read, Unread, or Read
Tag — Category tags set by your VA (only shown if tags exist)
The list is sorted so that unread and Must Read NOTAMs always appear at the top, with the newest NOTAMs first within each group.
Marketing Communications
Some Virtual Airlines offer marketing communications — emails about news, events, and promotions. This is entirely optional and controlled by you.
The Dashboard Prompt
If your VA has marketing communications enabled and you haven't opted in yet, you may see a banner on your dashboard asking if you'd like to subscribe. You can click Subscribe to opt in, or No Thanks to dismiss it. If you dismiss it, the prompt won't appear again.
Managing Your Preference
You can change your marketing preference at any time:
Go to My Profile → Settings
Under Pilot Preferences, find the Marketing Communications toggle
Turn it on to subscribe, or off to unsubscribe
Save your preferences
When you opt in, your first name, last name, and email address are shared with the Virtual Airline for direct marketing purposes. You can unsubscribe at any time by returning to this setting.
Per-Airline Setting
Marketing communications are configured per Virtual Airline. If you fly with multiple VAs, you can opt in or out independently for each one. The toggle only appears if the VA has enabled marketing communications.
Alerts vs NOTAMs — Quick Comparison
Alerts | NOTAMs | |
|---|---|---|
What they are | Short banner messages | Detailed notices with full content |
Where they appear | Dashboard banner and/or Pegasus | Dashboard widget and dedicated NOTAMs page |
Read tracking | No | Yes — tracks whether you have read each one |
Can block flight booking | No | Yes — Must Read NOTAMs require acknowledgement first |
Action required | None — read and carry on | Click Acknowledge for Must Read NOTAMs |
Related
Alerts (Staff Guide) — How VA staff create and manage alerts
NOTAMs (Staff Guide) — How VA staff create and manage NOTAMs
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